Service Tasks and Remote Workers Management
TaskHub is an integral software suite tailored for facilities management organizations to automate service task management (both planned, maintenance, and ad-hoc ones). It enables interaction of property owners, operators and field service technicians through Web and mobile devices and increases overall efficiency of your facilities management business.
- Field workers and sub-contractors management with regard of their competences and availability.
- Functionality to manage serviced properties, related SLAs, and services to be provided under each of those SLA.
- Service tasks scheduling, tracking and verification tools and billing functionality.
- Mobile application for remote workers to receive and report tasks when being afield.
- Customer self-service portal for property owners to track services provided, report issues and request ad-hoc services.
- Extensive reporting to track major KPIs and analyze efficiency and profitability of each contract, service, region, etc.
- More control over service level agreements and actual services provided.
- Increased customer loyalty and more flexibility in customer service through customer-tailored SLAs.
- Streamlined field workers and contractors management and increase in their performance.
- Greater transparency in services and less disputes regarding actual services provided.