Service Tasks and Remote Workers Management

TaskHub is an integral software suite tailored for facilities management organizations to automate service task management (both planned, maintenance, and ad-hoc ones). It enables interaction of property owners, operators and field service technicians through Web and mobile devices and increases overall efficiency of your facilities management business.

Key features

  • Field workers and sub-contractors management with regard of their competences and availability.
  • Functionality to manage serviced properties, related SLAs, and services to be provided under each of those SLA.
  • Service tasks scheduling, tracking and verification tools and billing functionality.
  • Mobile application for remote workers to receive and report tasks when being afield.
  • Customer self-service portal for property owners to track services provided, report issues and request ad-hoc services.
  • Extensive reporting to track major KPIs and analyze efficiency and profitability of each contract, service, region, etc.

Business Benefits

  • More control over service level agreements and actual services provided.
  • Increased customer loyalty and more flexibility in customer service through customer-tailored SLAs.
  • Streamlined field workers and contractors management and increase in their performance.
  • Greater transparency in services and less disputes regarding actual services provided.
How can we help you?

Contact us at Tautech or submit inquiry online if you are interested in learning more about the solution or having a live demo.

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